Friday, October 10, 2008

Chapt 9- Oct

Leader Eval Tool
Goals created from Pillars & weighted. Use 5 point scale to rate results. Should be no suprises because leaders know exactly what the goals are! Goals should be cascaded and senior leaders should share what their goals are.

Tools
Monthly Progress Report- set up to track same metrics on leader eval.

90 day plan- Everybody has full plate with to many "to do's". Helps prioritize.

Support Service Eval- way to provide feedback to support areas pt care relys on. If rated <5 must follow up with note or phone call.

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