Friday, October 10, 2008

Chapt 11- Dec

Reward & Recognize

Reward success in employees with specific examples. There should be 3 compliments at least to every one criticism.

KEY POINT
Keep it going & don't back off.
  • Recognition Team
  • Thank you notes

Hope you all enjoyed the book and this summary blog. Keep up all the great work you do!

1 comment:

Anonymous said...

I'm interested in the idea of recognizing consistent behavior. I hadn't considered doing that - it seems like rewarding staff for doing their job. Yet, it's another way to acknowledge that staff is doing what they're supposed to. I certainly have enough staff that don't - it would be good to recognize those who do.

December 17, 2008 11:10 AM