- right purpose
- worthwhile work
- make a difference
Action to Drive Employee Satisfaction- Rounding for Outcomes
- tell me what is working today?
- who should be recognized?
- any physicians whom should be recognized?
- anything we can do better?
- tools & equipment to do job?
Patient Rounding
- who has done a good job (then share with staff members & other management)
- offer assistance before leaving room
Length of time for rounding decreases over time. Use logs.
Employee Survey
- ask the employees what they think
- share results
- take action
